Web hosting is essential in running a website. With the numerous web hosting providers out there, choosing the one that suits your web hosting needs is a challenging task. Especially if you choose the wrong web hosting provider as one bad experience may be enough to choose another.
Reasons You Need to Leave Your Current Web Hosting Provider
Additional Charges: If your monthly bills include unknown fees that you are completely unaware of, make sure to get in touch with your web hosting provider. This way, you will know what the fees are for. A provider should be transparent and clear about the fees they are charging customers. If you receive inflated bills, it only goes to show that the company is not honest with you. If you are purchasing a hosting plan, read the terms and agreements before making a commitment to the provider. Ask questions regarding your billing statement to ensure that you know what you are paying for.
Downtime: Server downtime can hurt your website especially if your business heavily relies on the server’s consistency of running it. A reliable web hosting service should offer at least 99% of server uptime. It is not a good sign if your provider’s downtime happens more often than usual. This can cause your own customers to abandon your business as well. You need to ask for a refund if the problem becomes persistent.
Unreliable Customer Support: Technical problems are inevitable when running a website and a good web hosting service provider has reliable customer support for their customers. Keep in mind that downtime and errors will cost money. If no one is available to resolve the issue, you are losing both customers and money. You need to switch to another provider if you are paying for the services that are unavailable most of the time.
Does price really matter?
Due to the fact that web hosting is an intangible service, choosing a web host service provider requires blind faith. However, this does not really mean that you are going to settle for less. While there are cheap and expensive hosting companies, you should not be too focused on the price. There are many ways to find out if a web host service can provide you seamless hosting experience.
When choosing or switching web-hosting providers, make sure you understand the pricing schemes and the features on offer. You will need to know the type of hosting your website needs so you can prevent spending on unnecessary features. Since price is not a good indicator of quality, look for web hosting service that is capable of providing reliable customer support, less frequent downtime and transparency in terms of pricing.
